There have been many recent reports about how Target is not giving their customers full value of coupons. Back in June Target apparently switch to a different computer system that is messing up the value of coupons. (Find out more by reading this article) Frankly, this is appalling!
I went to Target tonight and experienced this problem first hand. I had a manufactures coupon to save $2 off the purchase of ANY 2 Glade oil tins and/or products. Oil tins are on clearance now for $1.48 each. I figured, great deal. I'd get two tins for only .96 cents after my coupon.
I buy two tins, my coupon scans no problem, I check out. I admit I wasn't paying attention to the register when my coupon was scanned, so I don't know what the value scanned as. When I looked at my receipt my coupon only rang up as $1.48 off!
I went right to customer service and explained what had happened. The man that "helped" me, made it seem like it was my mistake! He even asked me if I was sure I read the coupon right, he even went to the registrar that rang me up to read the coupon for himself! I've been using coupons for many years, I know how to use a coupon!
When he came back he said "Well the only thing I can think of is the product was less than the value of the coupon and the price adjusted itself, but I'll give you the difference anyway." I explained that that coupon stated to buy 2 items which I did, so the product value was MORE than the coupon. He didn't respond.
MAKE SURE YOU CHECK YOUR TARGET RECEIPTS!!!
1 comment:
I had the exact issue with the exact items/coupons. The manager I delt with told me he would do it as a "one time thing". I printed the artical linked and bring it along with the coupon policy now!
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